REGULATIONS
Terms and Conditions ofSocker King’s online store
Specifying, among other things, the rules for concluding sales contracts by Store, containing the most important information about the Seller, the Store and the Consumer’s rights.
GENERAL PROVISIONS
Store owner is Daniel Jatczak, doing business under the name “Socker King” Ul.Makowa 13, Wola Grzymkowa, 95-070 NIP:7322203801 REGON: 389358220 !”Socker King” brand is owned by the company “Socker King” Daniel Jatczak Ul.Makowa 13, Wola Grzymkowa, 95-070 NIP: 7322203801 REGON: 389358220 !”The online store under the name “Socker King” will conduct retail sales through the website with the address www.sockerking.com ! These Regulations set out the terms and conditions for the use of the Store by customers, in particular, making purchases in the Store.
§1 Definitions
- Personal Data Administrator:
SOCKER KING DANIEL JATCZAK POPPY 13
95-070 WOLA GRZYMKOWA
NIP:7322203801, REGON 389358220
- Mailing address
– name or name of the institution, location in the locality (in the case of a locality divided into streets: street, building number, apartment or apartment number; in the case of a locality not divided into streets: name of the locality and property number), postal code and locality.
- Claims Address:
Socker King online store Makowa Street 13 95-070 Wola Grzymkowa
4. Contact information:
Socker King online store
- Makowa 13
95-070 Wola Grzymkowa e-mail: sockerking.com phone: +48 882420647
5. Personal data
Any information relating to an identified or identifiable natural person. Information is not considered to identify a person if it would require excessive cost, time or effort.
6. Sensitive data
These are personal data containing information on racial or ethnic origin, political opinions, religious or philosophical beliefs, religious, party or trade union affiliation, as well as data on health, genetic code, addictions, sex life, convictions, criminal judgments and fines, as well as other decisions made in judicial or administrative proceedings.
7. Delivery
Type of transportation service with the carrier and cost listed in the delivery price list
8. Proof of purchase
an invoice, bill or receipt issued in accordance with the Value Added Tax Act of March 11, 2004, as amended, and other applicable laws.
9. Code of good practice
A set of rules of conduct, and in particular ethical and professional standards, referred to in Art. 2 item. 5 of the Act on Counteracting Unfair Market Practices of August 23, 2007, as amended.
10. RODO
Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC.
11. Shop
Internet service available at sockerking.com, through which the Buyer can place an order.
12. Seller:
Socker King Daniel Jatczak Makowa 13
95-070 Wola Grzymkowa
NIP 7322203801, REGON 389358220 registered and visible in the CEIDG register at:
https://www.owg.pl/ceidg/socker_king_daniel_jatczak_9,74,732220,7322203801 BANK ACCOUNT: 50 1090 2835 0000 0001 4841 2240
13. Wada
Both a physical defect and a legal defect.
14. Physical defect
Non-conformity of the sold thing with the contract, and in particular if the thing:
- It does not have the characteristics that a thing of this kind should have in view of the purpose specified in the contract or resulting from the circumstances, or
- does not have the qualities that the seller assured of its existence
- is not suitable for the purpose about which the Consumer informed the Seller at the conclusion of the contract, and the Seller did not make an objection to such its
- was delivered to the Consumer in an incomplete state.
- f. nie ma ona właściwości, o której zapewniał producent lub jego przedstawiciel lub osoba, która wprowadza rzecz do obrotu w zakresie swojej działalności gospodarczej oraz osoba, która przez umieszczenie na rzeczy sprzedanej swojej nazwy, znaku
trademark or other distinctive sign presents itself as a manufacturer, unless the Seller did not know or, judging reasonably, could not have known these assurances or they could not have influenced the Consumer’s decision to conclude the contract, or if their content was corrected before the conclusion of the contract.
15. Legal defect
Situation when the thing sold is owned by a third party or encumbered by a right of a third party, and also if the restriction on the use or disposal of the thing results from a decision or ruling of a competent authority.
16. Deadline
The number of hours or working days specified on the product card.
17. Payment
Method of payment for the subject of the contract and delivery
18. Privacy Policy
Principles of processing of personal data of Buyers by the Data Administrator, rights of Buyers and duties of the Data Administrator.
19. Order
Buyer’s declaration of intent made through the store, specifying unambiguously: type and quantity of products; type of delivery; type of payment; place of delivery; Buyer’s data and aiming directly at concluding a contract between
Buyer and Seller.
20. Deadline
The number of hours or working days specified on the product card.
21. Basket
A list of products compiled from the products offered in the store based on the Buyer’s choices.
22. Civil Code
Civil Code Act of April 23, 1964, as amended.
23. Product
The minimum and indivisible quantity of an item that can be the subject of an order, which is given in the Seller’s store as a unit of measure when determining its price (price/unit).
§2 General conditions
- The contract is concluded in the Polish language, in accordance with Polish law and this
- The place of delivery of the item must be in the territory of the Republic of Poland
- The seller is obliged and undertakes to provide services and deliver items free of
- All prices quoted by the Seller arę gross prices (includę VAT). Product prices do not include the cost of delivery, which is specified in the price list.
- All time limits are calculated in accordance with Article 111 of the Civil Code, i.e. a time limit specified in days ends with the expiration of the last day, and if the beginning of a time limit specified in days is a certain event, the day on which the event occurred shall not be taken into account in calculating the time limit.
- Confirmation, access, recording, securing of all material provisions of the contract for future access to such information shall be made:
- order confirmation by sending to the indicated e-mail address: order, pro forma invoice, information about the right to withdraw from the contract, these terms and conditions in pdf version, model withdrawal form in pdf version, links to download the terms and conditions and model withdrawal form on your own
- attach to the completed order, sent to the designated place of delivery of the item printed: proof of purchase, information about the right to withdraw from the contract, these terms and conditions, sample withdrawal form
- The seller informs about known warranties given by third parties for products in the
- The Seller shall not charge any fees for communicating with him using means of distance communication, and the Buyer shall bear its costs in the amount resulting from the contract he has concluded with a third party providing him with a specific service enabling remote communication.
- The buyer can use the option of remembering his data by the store to facilitate the process of placing another order. For this purpose, the Buyer should provide the login and password necessary to access his account. The login and password are a string of characters established by the Buyer, who is obliged to keep them secret and protect them from unauthorized access by third parties. The buyer has at any time the ability to view, correct, update data and delete the account in the
- The seller complies with the code of good
- The buyer is obliged to:
- not to provide or transmit content that is prohibited by law, content that promotes violence, defamatory content or content that violates the personal rights and other rights of third parties,
- use of the store in a manner that does not interfere with its operation, in particular by using certain software or devices,
- not to take actions such as: sending or posting unsolicited commercial information (spam) within the store,
- Use of the store in a manner that is not burdensome to other Buyers and to the Seller,
- use any content posted within the store only for your own personal use,
- use the store in a manner consistent with the provisions of the applicable
territory of the Republic of Poland by law, the provisions of the Rules of Procedure, as well as with the general rules of netiquette.
§3 Contract conclusion and implementation
- Orders can be placed́ 24 hours a day.
- To place an order, the Buyer should perform at least the following steps, some of which may be repeated several times:
- Adding a product to your cart;
- selection of the type of delivery;
- InPost parcel machine
- InPost Courier
- xxxx
- selection of payment type;
- Fast online payment (The online payment service provider is xxxx xxxx)
- Traditional transfer
- Payment in cash on delivery (when ordering cash on delivery)
- Payment in cash or by card on delivery (collection at stationary store)
- choice of place of delivery of the item;
- placing an order in the store by using the “Buy and pay” button.
- The conclusion of the contract with the Consumer occurs when the order is placed.
- Fulfillment of the order of the Consumer paid on delivery is carried out immediately, the order paid by bank transfer or through an electronic payment system after crediting the payment of the Consumer on the
Seller’s account, and in the case of payment by card after obtaining positive authorization, which should take place within 30 days of placing the order, unless
That the Consumer was unable to perform through no fault of his own and informed the Seller of this fact.
- The contract with the Customer is concluded upon the Seller’s acceptance of the order, of which the Seller shall inform the Customer within 48 hours of placing the order.
- Fulfillment of the order of the Customer paid on delivery takes place immediately after the conclusion of the contract, and the order paid by bank transfer or through an electronic payment system after the conclusion of the contract and the crediting of the Customer’s payment to the Seller’s account.
- Completion of the Customer’s order may be subject to payment of all or part of the order value or obtaining a trade credit limit of at least the order value or the Seller’s agreement to send the order on delivery (paid on delivery).
- The shipment of the contract item takes place within the time limit specified on the product card, and for orders consisting of multiple products within the longest time limit of those specified on the product cards. The time limit runs from the moment the order is processed.
- The purchased object of the contract is together with the buyer’s choice
a sales document sent by the type of delivery chosen by the Buyer to the place of delivery of the item indicated by the Buyer in the order, together with the enclosed attachments.
§4 Right to withdraw from the contract
- A consumer, under Article 27 of the Consumer Law, has the right to withdraw from a contract concluded at a distance, without stating a reason and without incurring costs, except for the costs specified in 33, Article 34 of the Consumer Law.
- The deadline for withdrawal from a contract concluded at a distance is 14 days from the moment of delivery of the item, and to meet the deadline it is sufficient to send the statement before its expiration.
- The declaration of withdrawal can be submitted by the Consumer on the form, the model of which is attached as Appendix No. 2 to the Consumer Law, on the form available at https://sockerking.com/wp- content/uploads/2023/07/protokol-zwrotusk.pdf or in another form in accordance with the Law
- The Seller will promptly confirm to the Consumer by e-mail (given at the conclusion of the contract and another if given in the declaration made) the receipt of the declaration of withdrawal from the
- In the event of withdrawal from the contract, the contract is considered not concluded.
- The consumer is obliged to return the item to the Seller immediately, but no later than 14 days from the day on which he withdrew from To meet the deadline it is sufficient to send back the item before its expiration.
- The consumer sends back the items that are the subject of the contract from which he has withdrawn on his own
- The consumer will not bear the cost of providing digital content that is not recorded on a tangible medium, if he did not agree to the performance before the deadline for withdrawal or was not informed about the
forfeited his right of withdrawal at the time of giving such consent, or the trader failed to provide confirmation in accordance with Articles 15(1) and 21(1) of the Consumer Law.
- The consumer shall be liable for any diminution in the value of the thing which is the subject of the contract and which is the result of using it beyond what is necessary to ascertain its nature, characteristics and functioning
- The Seller shall promptly, no later than within 14 days from the date of receipt of the declaration of withdrawal from the contract made by the Consumer, return to the Consumer all payments made by the Consumer, including the cost of delivery of the item to the Consumer, and if the Consumer has chosen a method of delivery other than the cheapest ordinary method of delivery offered by the Seller, the Seller shall not return additional costs to the Consumer in accordance with Article 33 of the Law of
- The Seller shall refund the payment using the same method of payment used by the Consumer, unless the Consumer has expressly agreed to a different method of payment that does not involve any cost to the Consumer;
- In the case of online payment, funds will be returned to the customer’s account.
- In the case of payment by payment card, the seller will make a refund to the bank account assigned to the consumer’s payment card.
- In the case of payment on delivery, the funds will be returned in the form to which the Consumer has agreed.
- The Seller may withhold reimbursement of the payment received from the Consumer until it receives the item back or the Consumer provides proof of its return, whichever event occurs first.
- The consumer, according to Article 38 of the Consumer Law, has no right to withdraw from the contract;
- in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control, and which may occur before the expiration of the deadline for withdrawal from the
- in which the subject of the service is a non-refabricated thing, produced according to the consumer’s specifications or serving to satisfy his individualized
- in which the object of performance is an item that is perishable or has a short shelf life.
- in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package for health or hygiene reasons, if the package was opened after the
- in which the subject of the performance are things which, after delivery, due to their nature, are inseparably connected with others
- in which the subject of the service are sound or visual recordings or computer programs delivered in sealed packaging, if the packaging was opened after the
- on the supply of digital content that is not recorded on a tangible medium, if the performance has begun with the express consent of the Consumer before the expiration of the deadline for withdrawal from the contract and after the trader has informed him of the loss of the right of withdrawal from the
§5 Warranty
- The Seller, under Article 558§1 of the Civil Code, shall be liable to Customers for physical and legal defects (warranty).
- The Seller shall be liable to the Consumer under the terms of Article 556 of the Civil Code et seq. for defects (warranty).
- In the case of a contract with a Consumer, if a physical defect is discovered before the expiration of one year from the time of delivery of the item, it is assumed that the defect existed at the time when the danger passed to the
- The consumer if the thing sold has a defect can:
- Make a statement to request a price reduction.
- make a declaration of withdrawal from
unless the Seller shall immediately and without undue inconvenience to the Consumer replace the defective thing with a defect-free thing or remove the defect. However, if the thing has already been replaced or repaired by the Seller, or the Seller has failed to comply with the obligation to replace the thing with a defect-free one or to remove the defect, he is not entitled to replace the thing or remove the defect.
- The consumer, may instead of the proposed
Seller to remove the defect to demand the replacement of the thing with a defect-free one, or instead of replacing the thing to demand the removal of the defect, unless bringing the thing into conformity with the contract in the way chosen by the Consumer is impossible or would require excessive costs in comparison with the way proposed by the
Seller, while assessing the excessiveness of the costs, the value of the defect-free item, the type and significance of the defect found, and also take into account the inconvenience to which the Consumer would be exposed by other means of satisfaction.
- The consumer may not withdraw from the contract if the defect is
- The consumer if the thing sold has a defect, may also:
- Demand that the item be replaced with a defect-free one;
- demand removal
- The seller is obliged to replace the defective thing with a defect-free one or remove the defect within a reasonable time without undue inconvenience for the
- The seller may refuse to comply with the request
Consumer, if it is impossible to bring the defective thing into conformity with the contract in the way chosen by the buyer, or in comparison with the other possible way to bring it into conformity with the contract would require excessive costs.
- In case the defective thing has been installed,
The consumer may request that the seller disassemble and reassemble after the replacement for defect-free or
remove the defect, however, he is obliged to bear part of the related costs in excess of the price of the sold thing, or he may demand that the Seller pay part of the costs of disassembly and reassembly, up to the amount of the price of the sold thing.
If the Seller fails to perform the obligation, the Consumer is entitled to perform these actions at the expense and peril of the Seller.
- The Consumer, who exercises warranty rights, is obliged to deliver the defective thing at the Seller’s expense to the complaint address, and if, due to the nature of the thing or the manner of its installation, delivery of the thing by the Consumer would be excessively difficult, the Consumer is obliged to make the thing available to the Seller at the place where the thing is located. If the Seller fails to perform the obligation, the Consumer is entitled to return the thing at the expense and peril of the Seller.
- The cost of replacement or repair shall be borne by the Seller, except as described in 5 item 10.
- The Seller is obliged to accept the defective thing from the Consumer if the thing is replaced with a defect-free one or withdrawn from the
- The Seller will respond within fourteen days to the following based on 5615 of the Civil Code: a statement on a request for price reduction, a request to replace the item with a defect-free item, a request to remove the defect. The Seller shall, within thirty days (Article 7a of the Consumer Law), respond to any other statement of the Consumer not covered by the fourteen-day period specified in the Civil Code.
Otherwise, he shall be deemed to have recognized the Consumer’s statement or request as legitimate.
- The Seller shall be liable under the warranty if a physical defect is discovered before the expiration of two years from the time of delivery of the item to the Consumer, and if the object of sale is a used item before the expiration of one year from the time of delivery of the item
- The Consumer’s claim for removal of defects or replacement of the sold thing with a defect-free one-year statute of limitations, counting from the date of discovery of the defect, but not earlier than before the expiration of two years from the moment of issuance of the thing to the Consumer, and if the object of sale is a used thing before the expiration of one year from the moment of issuance of the thing.
- In the event that the shelf life of the item specified by the Seller or the manufacturer expires after two years from the time of delivery of the item to the Consumer,
The seller shall be liable under the warranty for physical defects of this item found before the expiration of this period.
- Within the time limits specified in 5 points 15-17, the Consumer may submit a statement of withdrawal from the contract or reduction of the price due to a physical defect of the sold thing, and if the Consumer has demanded replacement of the thing with a defect-free one or removal of the defect, the time limit for submitting a statement of withdrawal from the contract or reduction of the price shall begin when the time limit for replacement of the thing or removal of the defect expires without effect.
- If one of the warranty rights is asserted before a court or an arbitration court, the time limit for the exercise of other rights to which the Consumer is entitled under this title shall be suspended until the proceedings have become final. Accordingly, it also applies to mediation proceedings, whereby the time limit for exercising other rights under the warranty to which the Consumer is entitled begins to run from the date of refusal of the
by the court’s approval of the settlement reached before the mediator or the ineffective termination of mediation.
- For the exercise of rights under the warranty for legal defects of the thing sold, §5 items 15-16 shall apply, except that the period shall begin from the date on which the Consumer learned of the existence of the defect, and if the Consumer learned of the existence of the defect only as a result of an action by a third party – from the date on which the judgment rendered in the dispute with the third party became
- If, due to a defect in the item, the Consumer has made a declaration of withdrawal from the contract or reduction of the price, he may demand compensation for the damage he suffered by the fact that he entered into the contract, not
knowing of the existence of a defect, even if the damage was a consequence of circumstances for which the Seller is not responsible, and in particular may demand reimbursement of the costs of concluding the contract, the costs of collection, transportation, storage and insurance of the goods, reimbursement of the expenditures made to the extent that he did not benefit from them and did not receive their reimbursement from a third party, and reimbursement of the costs of the process. This is without prejudice to the provisions on the obligation to compensate for damages under the general rules.
- The expiration of any period for the discovery of a defect does not exclude the exercise of warranty rights if the Seller has fraudulently concealed the defect.
- The Seller, insofar as he is obliged to provide a service or financial performance to the Consumer, shall perform it without undue delay, no later than the date provided in the
§6 Privacy policy and security of personal data
- The Personal Data Administrator is responsible for the lawful processing of personal data, and the rules of collection, processing and storage of personal data, as well as the rights of the Buyer related to his data
- The Personal Data Administrator processes Buyers’ personal data on the basis of consent and in connection with the legitimate interests of the Seller.
- The Personal Data Administrator collects and processes personal data only to the extent that it is justified by a contractual or legal obligation.
- The Buyer’s consent to the processing of personal data is voluntary, and consent to the processing of data for a specific purpose may be granted at any time
- For the purpose of processing the Buyer’s order, the following personal data is collected:
- postal address – necessary for issuing the proof
- place of delivery of the item – necessary to address the shipment.
- e-mail – necessary for communication related to the execution of the order.
- telephone number – necessary if you choose certain types of delivery.
- Detailed solutions for the protection of personal data related to placing an order, but also to the use of the store before and after placing an order are contained in the privacy policy.
§7 Final provisions
- None of the provisions of these terms and conditions is intended to violate the rights of the Buyer. It cannot bé also bė interpreted in this way, sincė in the event of inconsistency of any part of the terms and conditions with the applicable law, the Seller declares absolute compliance and application of this law in place of the
The challenged provision of the regulations.
- Registered Buyers will be notified of changes to the regulations and their scope by e-mail (to the e-mail address provided when registering or ordering). The notification will be sent at least 30 days prior to the effective date of the new changes. The changes will be made in order to adapt the regulations to the current state of the law.
- The current version of the terms and conditions is always available to the Buyer in the terms and conditions tab (sockerking.com/website/shop-regulations). During the execution of the order and throughout the period of after-sales care, the Buyer is bound by the terms and conditions accepted by him when placing the order. Except when the Consumer deems it less favorable than the current one and informs the Seller of the choice of the current one as applicable.
- In matters not covered by these regulations, the relevant applicable laws shall apply̨. Disputes, if the Consumer so wishes, shall be resolved through mediation proceedings before the Provincial
Inspectorates of Trade Inspection or the process before an arbitration court at the Regional Inspectorate of Trade Inspection. The consumer may also use equivalent and lawful methods of pre-court or out-of-court dispute resolution, e.g. through the EU platform
ODR website or by selecting any authorized entity from among those listed in the register of the OCCP. The seller declares his intention and consents to out-of-court settlement of a consumer dispute. As a last resort, the case shall be resolved by a court of local and material jurisdiction.